The Lancaster Advantage


Product Selection

In order to offer our customers the most in performance and value, our aggressive marketing team continually considers and researches new products to enhance our offerings. We stock over 5,000 products from more than 160 manufacturers, giving Lancaster one of the greatest range of product choices. Lancaster is proud to be the exclusive distributor of the Dynamic and Merit Pro lines of value-driven paint sundries. Both lines of products offer the best combination of competitive pricing and product quality to service a wide range of professional and DIY consumers. Members of Lancaster’s field sales team are highly trained paint sundry specialists. These professionals regularly update their knowledge of product, consumer and market trends through manufacturer supported training sessions. At Lancaster, we pride ourselves on providing our customers with the highest level of expertise in the market.

Distribution Capabilities

Lancaster Canada has more than 70,000 square feet of distribution space. As a result, we are able to maintain in excess of $4 million in inventory. We continue to improve our distribution system to increase efficiency and hold down costs for our customers. We are committed to providing exactly what you need when you need it. Lancaster offers parcel and common carrier shipments with low minimums enabling us to provide same day shipping for our customers.

Technology Capabilities

Equipped with the latest technology, our customer service and sales teams can efficiently enter orders, check stock, and track each order from entry to delivery. Additionally, this technology allows us to provide comparable product suggestions and technical information instantly. Customers can be up-to-date with Lancaster’s real time inventory through our password-protected, secure website. Once logged in, a Lancaster customer can view catalogs, check current promotions, place orders, check inventory, and view and print invoices. Lancaster’s OE Touch mobile application brings many of these same features and applications to just about any mobile device. We are continually evaluating and upgrading our technology to increase efficiency and maintain our reputation for stellar customer service.

Advantages of Lancaster

In today’s fast moving economy, time, flexibility and accuracy are highly important. Lancaster has long been committed to these values, and it shows in our sophisticated distribution system, which has many advantages. By providing the right products, at the right time, we help ensure that your business stays ahead of the competition.


Direct

  • Lower Price
  • High $ Order Minimum
  • Full Cartons
  • 2-3 Week Lead Time
  • Increased On-Hand Inventory
  • Increased Out-of-Stocks
  • Invest in Inventory
  • Multiple POs
  • Multiple Orders to Receive
  • Multiple Invoices
  • Multiple Sales Reps, Order Depts.
  • Difficult Special Order - Limited Options

Lancaster

  • Lower Cost
  • Low $ Order Minimum / Mix 100s of Lines
  • Broken Cases Most Items
  • Same Day Shipping
  • Weekly Orders = Maximum Turns
  • Weekly Orders = Increased In-Stocks
  • Invest in Expansion
  • One PO
  • One Order to Receive
  • One Invoice
  • One Sales Rep, One Phone Call
  • 5,000+ Items Available